Pricing Policy
How we quote, how VAT is shown and which extra costs may apply.
1. Project-based quotes
Every system is built around the client's own workflow, so we do not use a fixed price list. After a discovery call we send a written quotation listing each item, its timeline and cost.
A quotation is valid for 30 days from the date it is sent. The binding price is the one in the contract.
Recurring services (maintenance, server management, technical support) are quoted per month or per year.
2. Value added tax (VAT)
Each quotation states whether each item's price includes or excludes VAT, according to the tax rules that apply to that type of service.
3. Currency
Clients in Vietnam: Vietnamese dong (VND). Clients abroad: USD or EUR as agreed in the contract.
4. Possible extra costs
The following only apply with your prior agreement in writing or by email:
- Changes or additions outside the agreed scope.
- Domain names, servers, hosting and SSL certificates.
- Third-party services: AI APIs, SMS, bulk email, payment gateways, maps, software licences, fonts and licensed images, charged at the provider's price.
- International transfer fees (for clients abroad).
The contract price does not change during the project unless both parties agree to change the scope.